All Australian orders are shipped within 24 hours
All international orders are shipped within 48 hours
Bydee is not responsible for any delays in pre order shipping dates
Regular service with Australia Post (2-7 days)
Express service with Australia Post (1-2 days)
Both services are tracked postage services
Express Delivery: 2-4 days using DHL express service
Bydee processes all orders in AUD. While the content of your cart is displayed in your country's currency, you will checkout using AUD at the most current exchange rate.
Some countries will charge customs & import duties. Unfortunately we are unable to provide an estimate or offer information. We suggest contacting your local customs office so you are aware of the exact charges that could potentially be incurred.The below shipping costs are displayed in AUD
- ◦ To lodge a return for a store credit please use our returns portal by clicking here
- ◦ We want you to love your Bydee purchase which is why we offer returns on all full priced items for a store credit. Please lodge your return in our portal within 30 days of the purchase date.
- ◦ Due to high demand we do not offer exchanges as we cannot guarantee that the item/s will be in stock once we receive your return. All returned items will automatically receive a store credit valid for 8 months which can be used storewide, online only.
- ◦ Bydee does not issue refunds.
- ◦ Return packages must be shipped using a traceable method (tracking number). Bydee is not responsible for any lost or damaged items when returning.
- ◦ Customers are responsible for paying all shipping costs when returning.
- ◦ Returns will only be accepted for items in their original condition, Bydee holds the right to refuse an exchange if a product is returned damaged or soiled.
- ◦ Bydee does not offer returns on sale items; Items using a discount code are eligible for return.
- ◦ Bydee offers shipping protection at checkout through route for a small fee (percentage of your total spend, calculated at checkout). This will cover all parcel loss, damage, and theft. By deselecting the shipping protection, Bydee is not liable for lost, damaged, or stolen items.