Loading...
SHIPPING & RETURNS 2017-05-25T23:58:32+00:00

Exchange & Returns

  • BYDEE does not refund, although if you are unhappy with your order we do offer exchanges, please email us in order to lodge an exchange inquiry. you must notify us via email within 5 days from receiving your order.
  • Package must be shipped using a traceable method (tracking number), BYDEE is not responsible for any lost or damaged items when returning the product.
  • Customers will be responsible for paying the costs of shipping when exchanging or refunding.
  • Exchange and returns will only be accepted for items in their original condition, BYDEE holds the right to refuse exchange for damaged or soiled garments.

 

Shipping Cost

Within Australia

Orders below $100 is charged $5 postage fee
Orders above $100 is free postage

International (tracking number provided)

New-Zealand: $15 flat rate postage
United Kingdom: $25 flat rate postage
United States: $15
All other countries: $25

Time

Swimwear: is posted within 2 business days
Intimates: are posted within 2-7 business days as they are each handmade in our Sydney studio

BYDEE cannot be held accountable for delays in shipping times as these are just an estimated time frame and can often exceed the time advised by Australia Post.

If you have any further questions or need assistance please contact info@bydeeaus.com