All orders are shipped from Bydee's Warehouse in Sydney, Australia, during business hours (Monday to Friday, 8 am to 4 pm AEST). Please note that our warehouse is closed on weekends and Australian public holidays. Orders placed on weekends or public holidays will be shipped on the next business day.

To ensure your order is shipped by the end of the week, please place your order by Friday at 11 am AEST.

Order in time for the holidays

To ensure pre-holiday delivery, we encourage you to place your order prior to the dates relevant to your region below.

Location	Express	Standard
NSW, ACT, QLD, VIC, TAS	19th Dec	N/A
WA, NT, SA	12th Dec	N/A
New Zealand	19th Dec	16th Dec

Australia

All orders placed within Australia are shipped via Express with Australia Post.

Want it now? Same-day delivery is available for orders placed before 11.30am Monday - Friday (excluding public holidays) Via Rendr.

Placing your order after 11.30am or on a weekend? Don’t worry, next-day delivery is available for the same price!

Service	Timeframe	Cost
Express Shipping	1 - 3 Business Days	FREE over $150 $9 under $150
Same Day Shipping	Same day, if ordered before 11.30am (on business days)	0 - 10KM $14 10 - 20KM $19 20 - 30KM $29

Please note same/next-day delivery is only available for addresses within 30km of our warehouse in Mascot. This is calculated automatically at checkout. Parcel lockers, PO Box addresses, and unauthorised deliveries are not eligible for same-day or next-day delivery. Please ensure someone is available for delivery to prevent your Bydee Pieces from being returned to us.

New Zealand

All express delivery orders placed within New Zealand are shipped via DHL Express Courier Service, while all standard delivery orders are shipped via DHL eCommerce Asia.

Please note that Bydee processes all orders in AUD. While the contents of your cart are displayed in NZD, you will checkout using AUD following the most current exchange rate at the time of your purchase.

The below shipping costs and cart values are displayed in AUD.

Service	Timeframe	Cost (AUD)
Standard Shipping	3-8 Business Days	FREE over $150 $5.99 under $150
Express Shipping	1-4 Business Days	$15.99

Orders over $1000 NZD will be subject to customs & import duties which are pre-calculated upon checkout.

Due to the high volume of orders during launches, sales & holiday periods, processing and shipping times may be slightly delayed. As always, we appreciate your patience & support.