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For tailored sizing advice, please contact our Customer Service Queens here.
All orders are shipped from Bydee's Warehouse in Sydney, Australia, during business hours (Monday to Friday, 8 am to 4 pm AEST). Please note that our warehouse is closed on weekends and Australian public holidays. Orders placed on weekends or public holidays will be shipped on the next business day.
Australia
All orders placed within Australia are shipped via Express with Australia Post.
Service | Timeframe | Cost |
---|---|---|
Express Shipping | 1 - 3 Business Days |
FREE over $150 $9 under $150 |
New Zealand
All orders placed within New Zealand are shipped via DHL Express Courier Service.
Service | Timeframe | Cost (AUD) |
---|---|---|
Standard Shipping | 3-8 Business Days |
FREE over $150 $5.99 under $150 |
Express Shipping | 1-4 Business Days | $15.99 |
Orders over $1000 NZD will be subject to customs & import duties which are pre-calculated upon checkout.
Due to the high volume of orders during launches, processing and shipping times may be slightly delayed. As always, we appreciate your patience & support.
We accept returns for store credit within 30 days of order placement. We do not offer refunds unless an item arrives faulty or damaged. All items in our SALE section are final sale, they will not be restocked and can not be returned unless faulty or damaged.
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