Shipping Costs

All orders are shipped within 24 hours


Within Australia

All Australian orders are shipped Express with the Australia post service which takes 1-2 business days from dispatch.

 

Australia Post
Express
(1-2 days)
Australia
Orders below $99
$5
Orders above $99
FREE

 

New Zealand

Express Delivery: 2-4 days using DHL express service

Bydee processes all orders in AUD. While the content of your cart is displayed in your country's currency, you will checkout using AUD at the most current exchange rate.

Some countries will charge customs & import duties. Unfortunately we are unable to provide an estimate or offer information. We suggest contacting your local customs office so you are aware of the exact charges that could potentially be incurred.

The below shipping costs are displayed in AUD

 

DHL express
Express(2-4 business days)
New Zealand
 
Orders below $250
$15
Orders above $250
FREE

Returns Policy

  • ◦ To lodge a return for a store credit please use our returns portal by clicking here
  • ◦ We accept returns for change of mind, size changes and style changes in exchange for a store credit.We do not offer refunds unless an item arrives faulty or damaged.

  • ◦ You have 30 days from the date you placed your order, to lodge a return request. The item must be returned in its original condition, unworn, unwashed, unsoiled, with tags and the hygiene liner still attached, no odours (including perfumes). If these conditions are not met, the return will be rejected and returned to you again at your own expense.

  • ◦ Due to high demand we do not offer exchanges as we cannot guarantee that the item/s will be in stock once we receive your return. All returned items will automatically receive a store credit valid for 12 months which can be used storewide, online only.

  • ◦ Customers are responsible for paying all shipping costs when returning their item/s. Once your return has been lodged in our portal you will be directed to pay for your return label, which can then be printed off. Please take your parcel to your nearest postal drop off location and allow up to 7 business days for your store credit to be issued.

  • ◦ Bydee is not responsible for any lost or damaged items when returning.

  • ◦ All items in the 'SALE' tab are final. Storewide discounts or sales running for a limited amount of time with a discount greater than 10% are valid for a store credit of the amount paid at the time of purchase. Bydee does not accept exchanges of size, style or refunds.
  • ◦ Bydee offers shipping protection at checkout through route
  • for a small fee (percentage of your total spend, calculated at checkout). This will cover all parcel loss, damage, and theft. By deselecting the shipping protection, Bydee is not liable for lost, damaged, or stolen items.